Info

 FOR MORE QUESTIONS CONTACT: INFODANIELLEJONASOFFICIAL@GMAIL.COM
 
What shipping options are available?
Currently, we ship via the below:
USPS PRIORITY - 2 to 3 Business Days
USPS Express - 1 to 2 Business Days
USPS International - 10 to 15 Business Days

Please note, orders can take 1 to 2 business days to process before they are shipped.
 
Will I pay duties on international orders?
In some areas duty taxes may be required.  The buyer is required to pay for own duty taxes. 
 

What should I do if I don't receive my order?

If your order has been shipped and the tracking details state that your package has been delivered to the address provided on the order, please note, we will not be responsible for lost or stolen packages. We recommend contacting the courier directly to obtain further information regarding your package and/or to initiate a claim.

How can I make returns or exchanges?
For online returns or exchanges, please contact infodaniellejonasofficial@gmail.com
For products purchased through a boutique, please contact the store directly. 
For further assistance, Please email infodaniellejonasofficial@gmail.com
 
What is your exchange / return policy?
Customer satisfaction is of the utmost importance to us. Unused/undamaged products can be returned within 7 days of the purchase.  Refund is not guaranteed & is subject to our review of the returned product.  Follow up your return infodaniellejonasofficia@gmail.com
Shipping costs will not be refunded on any returns.
Promo codes cannot be added after checking out and/or completing your purchase.
Items/products bought with promotional code are final sale.
 
Wholesale?
Want to carry Danielle Jonas in your store?  infodaniellejonasofficial@gmail.com
Please email infodaniellejonasofficial.com to setup an appointment at our NYC showroom.
 
You are sold out of the piece I want.  When will you have more? 
Sign up to our exclusive mailing list.  You will be notified once the product is restocked.